Ann Shanley, 91, hadn’t had her hair cut since late February, when her assisted living facility ceased salon services. She was too afraid to go out for a cut; she didn’t want to put others in her residence at risk. But she finally reached the point where she had to have a hair cut. In June, she learned Jim Moore’s barber shop on Lee Highway was cutting hair by appointment: Moore’s safety measures and the neighborhood reputation of his shop convinced her to go.